"You are not a member of this organization"
Symptoms
When you attempt to sign in to Dynamics 365 (online), you
encounter one of the following errors:
·
"You are not a
member of this organization
You (<username>) do not belong to the organization <organization
name>. Verify the organization name and try to sign in again."
·
"Your account has
been disabled
Your account (<username>) is disabled, and you no longer have the
privilege to access this organization. Contact your Microsoft Dynamics CRM
Online administrator for assistance."
·
"no instances found
for this user ID
You have signed in with a user ID that cannot log into Dynamics 365. Contact
your administrator to make sure that you have a valid Dynamics 365 user
account."
·
“Invalid User
Authorization
The user authentication passed to the platform is not valid.”
Cause
This error can occur if there is a security group associated with
the Dynamics 365 instance and you are not a member of that security
group.
Resolution
Ask your Dynamics 365 administrator to add you to the security
group which is associated with the Dynamics 365 instance you are trying to
access.
If you are a Dynamics 365 administrator, navigate to the Dynamics 365
Administration Center. Select the Dynamics 365 instance that the user is unable
to access and then click the Edit button. If the Security Group field
is populated, verify the user is a member of that group. If the security group
is managed in Office 365, you can add the user to the group from the Users area or the Groups area within the Office
365 portal.
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