"The specified field does not exist in Microsoft Dynamics 365" error occurs when attempting to configure Dynamics 365 for Outlook

 "The specified field does not exist in Microsoft Dynamics 365" error occurs when attempting to configure Dynamics 365 for Outlook

Applies to: Dynamics 365 Customer Engagement Online

Symptom

When attempting to configure Dynamics 365 for Outlook, you encounter the following error:

"The specified field does not exist in Microsoft Dynamics 365."

Cause

This error occurs if you are using version 8.2.x of Dynamics 365 for Outlook to connect to a Dynamics 365 Online organization and the LinkedIn Sales Navigator solution is installed.

NOTE: This solution was installed automatically for a period of time.

Resolution

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Microsoft is aware of this issue and investigating additional potential solutions. In the meantime, one of the following solutions can be used:

Download and install Version 9 of Dynamics 365 for Outlook

Download and install version 9 of Dynamics 365 for Outlook from the following page:

https://www.microsoft.com/download/details.aspx?id=56972

Uninstall the LinkedIn Solutions

For some organizations the LinkedIn Sales Navigator solution was installed automatically. If your organization is not using the LinkedIn Sales Navigator features, you can uninstall this solution. To successfully remove this solution, the following solutions need to be removed in this order:

• LinkedInSalesNavigatorControlsForUnifiedClient
• LinkedIn
• msdyn_LinkedInSalesNavigatorAnchor
   

1. To uninstall a solution, log into the Dynamics 365 web application as a user with the System Administrator role.
2. Navigate to Settings and then click Solutions.
3. Select the solution with the Name = LinkedInSalesNavigatorControlsForUnifiedClient and then click Delete.
4. Repeat this process for the other two solutions mentioned above in the order they are listed.