"Cannot Uninstall Solution" error in Dynamics 365
This solution cannot be uninstalled because the [Component Type] with id [Component Id](Solution A) is required by the [Solution B] solution. Uninstall the [Solution B] solution and try again"
Symptom
When attempting to delete
a solution in Dynamics 365, you encounter the following error:
"Cannot
Uninstall Solution
This
solution cannot be uninstalled because the [Component Type] with id [Component
Id](Solution A) is required by the [Solution B] solution. Uninstall the
[Solution B] solution and try again"
In the error message
above, Solution A and Solution B are placeholder values. Solution A would be
the name of the solution you are trying to delete. Solution B would be the name
of a solution that depends on one or more components in the solution you are trying
to delete.
If you click the Download
Log File button, you see a reference to error code -2147159995
or -2147160032.
Cause
This error can occur if
you have another managed solution that depends on one or more components in the
managed solution you are trying to delete.
Example: Solution
A includes a component such as a custom security role. You imported Solution A
in your development environment. You created another solution (Solution B) in
your development environment and as part of that solution you modify the
security role introduced by Solution A. You then exported solution B as a
managed solution. In your production environment, you imported Solution A and
then Solution B. If you then try to delete Solution A, you will get this error
because Solution B depends on a component in the solution you are trying to
delete.
Resolution
Scenario
1: Other solution is no longer needed
If the other solution
mentioned in the error message is no longer needed, delete that solution first
and then try again.
In the example in the
Cause section, deleting Solution B would allow you to successfully delete
Solution A.
Scenario
2: Other solution is needed
If the other solution
mentioned in the error message is still needed and cannot be removed, the
solution would need to be updated to remove the dependencies to the solution
you are trying to delete. If you created this solution, you can follow the
steps below to remove the dependency and deploy it as an upgrade. The steps
below are the steps you would follow in the example scenario described in the
Cause section.
1. In the source
environment where Solution B was created, update Solution B to remove the
reference to the custom security role:
a.
Access the source environment as a user with the System Administrator or System
Customizer security role.
b.
Navigate to Settings and then click Solutions.
c. Open
the other solution mentioned in the error message (Solution B).
d. In
the Version field,
increase the version number.
e. On
the left side of the page, locate the component and then remove it. In the
example provided, you would click Security Roles, select the custom security
role, and then click Remove.
f. Click Save and
then click Publish All Customizations.
2. Click Export
Solution and choose to export the solution as Managed.
3. In the target
environment (the organization where you encountered the error), import the
updated solution (Solution B):
a.
Access the target environment as a user with the System Administrator or System
Customizer security role.
b.
Navigate to Settings and then click Solutions.
c. Click Import and
browse to the updated solution file you exported.
d. Click Next.
You will see a notice that "This solution package contains an update for a
solution that is already installed".
e. Click Next and
select the Stage for upgrade checkbox.
f. Click Import.
g. After
the import completes, click Apply Solution Upgrade. NOTE:
If you closed the import dialog without clicking Apply Solution Upgrade, you
can select the solution in the Solutions list and then click Apply Solution
Upgrade.
4. Now that the
dependency has been removed from Solution B, try to delete solution A again.
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